Terms of service

OVERVIEW
Welcome to Manda's Vault! The terms “we”, “us” and “our” refer to Manda's Vault. Manda's Vault operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Manda's Vault is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. 

Product Information and Disclaimers

Handmade Variations:
As all items are handmade, slight variations in colour, pattern, shape, or finish may occur. These variations make each piece unique.

Colour Differences:
Colours may appear slightly different in person due to lighting or screen displays.

Product Availability:
I reserve the right to update product descriptions, retire designs, or limit quantities at any time to ensure fairness or due to material availability.

Accuracy:
I make every effort to ensure descriptions and images accurately represent each item. 

Orders

Please check your order carefully before submitting, as we may not be able to cancel or change orders once they have been received. 

If we are unable to accept, change, or cancel your order, we will do our best to contact you using the email or phone number you provided at checkout.

All purchases are subject to our Returns & Refunds policy.

By placing an order, you confirm that your purchase is for personal use only and not for resale or export.

SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. 

INTELLECTUAL PROPERTY

All content in this store—including images, text, graphics, product photos, videos, reviews, and the overall design and layout—is owned by Manda's Vault and is protected by copyright and other intellectual property laws.

You may use this website and its content for personal, non-commercial purposes only.

You may not:

Reproduce, copy, or distribute any content

Modify, create derivative works, or publicly display any material

Republish, download, store, or transmit content without prior written permission

All rights not specifically granted to you are reserved by [Your Business Name].

The names, logos, product names, designs, and slogans on this store are trademarks of Manda's Vault. You must not use them without written permission.

Where applicable, third-party trademarks (e.g., Shopify) are owned by their respective companies and may not be used without permission.


OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

RELATIONSHIP WITH SHOPIFY
 
Manda's Vault is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Manda's Vault. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Manda's Vault, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Manda's Vault.

PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Manda's Vault, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.


DISCLAIMER OF WARRANTIES

All products and information on this website are provided as is for general use. While I take care to provide accurate descriptions, images, and details, I cannot guarantee that everything will always be completely accurate, up-to-date, or free from errors.

By using this site or purchasing products, you acknowledge that:

Products are provided as they are, with no extra guarantees beyond what is stated in the product description.

I do not guarantee that your use of the website will be uninterrupted, error-free, or completely secure.

You use the information and products at your own risk.

Nothing in this disclaimer affects your rights under the Australian Consumer Law, which provides guarantees for products of acceptable quality, matching their description, and fit for purpose.

LIMITATION OF LIABILITY

To the maximum extent allowed by law, Manda's Vault and anyone involved in running this store (including employees, partners, or service providers) are not responsible for indirect, special, or unexpected losses that might occur from using this website or purchasing our products.

This includes, for example:

Loss of money, revenue, or savings

Loss or corruption of data

Costs to replace items

Any other similar losses


CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.